Your privacy matters to us

Welcome, we care about you and your personal data.

What is and is not done with your personal data on this website can be found here.

This policy expresses how personal information of all individuals related to ACERTARE through this website will be treated and protected. Please, you must read all sections of the Legal Notice, the cookie policy, and this privacy policy before using this website.

In accordance with the provisions of Regulation EU 2016/679, of the European Parliament and of the Council of April 27, 2016 (GDPR) and the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, ACERTARE SA DE CV informs you that, by accepting this Privacy Policy, you give your explicit, informed, free, and unequivocal consent for the Data you provide, and on which the security measures, technical and organizational measures provided in the current regulations are applied, to be processed by ACERTARE SA DE CV, as the data controller.

Who is responsible for this website?

Responsible Identity: ACERTARE SA DE CV

Trade name: ACERTARE SA DE CV

NIF/CIF: ACE040812VB5

Address: AV. ALVARO OBREGÓN 270, COL. HIPÓDROMO CONDESA, DELEG. CUAUHTEMOC, C.P. 06170

Email: contactos@acertare.com

Activity: CONSULTANCY, RECRUITMENT AND SELECTION, TRAINING

Contact details of the responsible or representative, and of the data protection officer where applicable: AV. ALVARO OBREGÓN 270, COL. HIPÓDROMO CONDESA, DELEG. CUAUHTEMOC. C.P. 06170, contactos@acertare.com, +52 55 5135 5993 postal address, email address, or URL redirecting to an electronic contact form, phone.

Registered in the Commercial Registry of Mexico City, in volume folio 322749 on 10-23-2012

What personal data is collected on this website?

For the purposes established in this Privacy Policy, ACERTARE collects and processes the Personal Data detailed below, which will depend on the different products or services requested on this Web:

Identifying data: name, surnames.

Contact data: postal address, email, mobile phone number.

Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the Website, navigation data, activity on the Website.

On what legal basis are these data processed?

We process your personal data on the following legal bases:

The execution of a contract with ACERTARE, for hiring services, publishing advertisements, and managing the requested services.

The user’s consent in relation to contact, subscription to content, and sending of commercial communications, via mail, cookies, or messaging systems.

The legitimate interest of the data controller to protect users of the ACERTARE website from abuse and fraud in the use of our services.

For what purposes will we process your data?

On this website, there are different forms, in each of them, the information collected will be used as follows:

Content subscription forms: there are several forms to activate the subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and specific offers, exclusive for subscribers of www.acertare.com and www.acertare.es

Comment form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.

Contact form: There is also a contact form for inquiries, suggestions, or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web.

Registration Form: In this case, we request the following personal data: Name, Email, so you can create an account in our system and give access to its functionalities.

Affiliate registration form: We request affiliate data, including payment data to manage affiliate registration and settle the corresponding commissions.

Retention time of personal data

Customer Data: The retention period of personal data will vary depending on the service that the Customer contracts. In any case, it will be the minimum necessary, being able to be maintained until:

– 4 years: Law on Infringements and Sanctions in the Social Order (obligations in terms of affiliation, registrations, deregistrations, contribution, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…).

– 5 years: Art. 1964 of the Civil Code (personal actions without special term).

– 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).

– 10 years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.

Subscriber Data: From the moment the user subscribes until they unsubscribe.

Potential Customer Data: The data will be retained throughout the duration of the established commercial relationship and, once concluded, for two years, unless the user requests its deletion beforehand.

What are your rights regarding the use of your data?

Any person has the right to obtain confirmation on whether we at ACERTARE are processing personal data concerning them or not.

Interested parties have the right to:

  • ·      Request access to personal data concerning the data subject.
  • ·      Request its rectification or deletion.
  • ·      Request its cancellation.
  • ·      Request the restriction of its processing.
  • ·      Object to the processing.
  • ·      Request the portability of the data.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

In case you feel your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority through its website: https://www.aepd.es/en

To exercise these rights, you can write to CONTACTOS@ACERTARE.COM

There is a form for the exercise of your rights, which you can request by email or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be electronically signed or accompanied by a photocopy of your ID.

If someone is representing you, they must attach a copy of your ID, or it must be signed with your electronic signature.

The forms can be presented in person, sent by letter, or by mail to the address of the responsible party that appears at the beginning of this text.

Re-marketing actions: Google ads

Ads is a platform from Google intended for ADVERTISERS who want to advertise on GOOGLE.

At www.acertare.com and www.acertare.es, Google Ads is used, the advertising platform from Google that allows creating campaigns and ads to show them on other websites. When generating an ad, the audience can be segmented by:

  • ·      Location
  • ·      Demographic data (age, sex, etc.)
  • ·      Interests (activities, hobbies, etc.)
  • ·      What they buy on the internet and through other channels
  • ·      Etc.

The data obtained through Google Ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Google be used for a different purpose.

Facebook ads

On this website, Facebook Ads is used:

Facebook Ads allows the audience to be segmented to direct an advertising.

Thanks to Facebook’s custom audiences function, an audience can be created from user data and subscribers to this website, such as email addresses and phone numbers. For this, it is necessary to share the databases with Facebook to later create custom audiences by directing ads to people with similar profiles.

For the segmentation of ads according to Facebook Policies, no sensitive personal information is used, and it is not shared with third parties or with other advertisers, and will be deleted by Facebook as soon as that process is finished.

Additionally, Facebook will ensure confidentiality.

The ad system designed by Facebook allows showing relevant and useful ads without revealing your identity to advertisers, being able to reach groups of people with specific profiles.

At any time as a user, you can revoke your consent through https://www.facebook.com/settings?tab=ads, where you can configure the reception of ads. Likewise, you can indicate that you do not want ads based on interests from Facebook, nor from other companies, through the European Interactive Digital Advertising Alliance (EDAA) at Your Online Choices (http://www.youronlinechoices.com/es/) or in the settings of your computer or mobile device.

To use the custom audiences function, this website uses Facebook’s Website Custom Audience tool, which makes use of Facebook’s pixel that marks the visitor to this website in an anonymized form. If you wish to oppose the use of Facebook

Website Custom Audiences, you have the possibility to do so at: https://www.facebook.com/ads/website_custom_audiences/.

For more information on the scope and purpose of data collection by Facebook and its subsequent processing, as well as to configure your privacy, you should visit the following links:

https://www.facebook.com/privacy/explanation.

Facebook Conversion Tracking Pixel

To optimize the advertising campaigns of the ads published on Facebook, and for statistical purposes, the Facebook Inc. conversion tracking pixel is used, 1601 s. California Ave, Palo Alto, CA 94304, which tracks users’ actions after clicking on an ad.

The data obtained through this pixel are anonymous and do not refer to identified physical persons, nor are they stored, nor are profiles created with their personal data.

These data may be stored and processed by Facebook, and it can link these data to your Facebook account and also use them for its own advertising purposes in accordance with Facebook’s data use policy, which you can find at https://www.facebook.com/about/privacy/, recently updated at https://www.facebook.com/about/privacy/update.

You can allow Facebook and its partners to insert advertisements inside and outside of Facebook, and for these purposes, a cookie can be stored on your computer.

LinkedIn Ads

 

At www.acertare.com and www.acertare.es, we use LinkedIn Ads, LinkedIn’s advertising platform that allows us to create campaigns and ads. When generating an ad, the audience can be segmented by:

– Location

– Demographic data (age, sex, etc.)

– Interests (activities, hobbies, etc.)

– What they buy on the internet and through other channels

– Etc.

The data obtained through LinkedIn Ads are subject to this privacy policy from the moment the user submits their data on the form of this website to join the subscription newsletter.

The information from LinkedIn will not be used for any different purpose under any circumstances.

Notification and Declaration of Breaches

Security Notification and Breach Declaration

At ACERTARE SA DE CV, we implement appropriate security measures at the level of risk to protect personal information against loss, misuse, and unauthorized access, disclosure, alteration, and destruction, considering the risks involved in the processing and the nature of the personal information; however, if ACERTARE SA DE CV determines that your service data have been misused (including by an employee of ACERTARE SA DE CV has been exposed by a security breach or improperly acquired by a third party, ACERTARE SA DE CV will immediately inform you of such security breach, misappropriation, or improper acquisition.

To Whom Will Your Data Be Communicated?

Many tools used on this website to manage data are contracted to third parties. To provide services strictly necessary for the development of the activity, ACERTARE SA DE CV shares data with the following providers under their corresponding privacy conditions:

External service providers (for example, payment processing services, order processing, analysis, marketing campaign management, website management, and email distribution and other similar service providers) so that they can perform business functions on behalf of ACERTARE SA DE CV.

The web development and maintenance company or the hosting company may occasionally have access to this website. They have signed a service provision contract that obliges them to maintain the same level of privacy that applies to the treatments carried out on this website.

Any international data transfer resulting from the use of tools or service providers will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies in terms of privacy, secrecy, and data security.

Specifically, this website uses the following tools:

– Analysis tools: Google Analytics

– Online chat tool: WhatsApp

Data Secrecy and Security

www.acertare.com and www.acertare.es commits to the use and processing of user personal data, respecting their confidentiality, in accordance with their purpose; as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, treatment, or unauthorized access, in accordance with the provisions of current data protection regulations.

(This website includes an SSL certificate. It is a security protocol that makes your data travel completely securely; that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.)

www.acertare.com and www.acertare.es cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of the data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, ACERTARE SA DE CV will ensure that any person authorized by ACERTARE SA DE CV to process the client’s data (including its staff, collaborators, and providers) will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon realizing it, ACERTARE SA DE CV must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known, or when the client reasonably requests it.

Accuracy and Truthfulness of the Data

 

As a user, you are solely responsible for the veracity and correctness of the data you submit to www.acertare.com and www.acertare.es, exonerating ACERTARE SA DE CV / ACERTARE, from any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them duly updated. The user agrees to provide complete and correct information in the contact form or subscription.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to ACERTARE SA DE CV / ACERTARE, in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case have retroactive effects.

Changes in the Privacy Policy

ACERTARE SA DE CV reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce on this page the changes introduced with reasonable anticipation of their implementation.

In accordance with the European data protection regulation 2016/679 of the European Parliament on the protection of natural persons (GDPR) *and the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPDGDD), we remind you that your data is processed by ACERTARE SA DE CV as the controller. These data are managed for the purpose of informing and communicating everything related to the provision of our professional services and activities related to the website acertare.com and acertare.es.

You receive this email because you have provided and/or voluntarily given your email address. However, you can exercise your rights of access, rectification, limitation, and deletion of data at contactos@acertare.com (by putting “Exercise of rights” in the subject line and attaching a copy of your ID), as well as the right to file a complaint with a supervisory authority.

Remember that all your data will be treated with the utmost confidentiality according to the current laws 2016/679 on the protection of personal data (GDPR), and 34/2002 on Services of the information society and electronic commerce (LSSI-CE).

Basic Information on Data Protection:

Responsible: ACERTARE SA DE CV

Purpose of the collection and processing of personal data: to manage the request you make in this contact form.

*Legitimation: Consent.

*Recipients: Data is not transferred to third parties. Transfers may occur.

*Rights: You can exercise your rights of access, rectification, limitation, and deletion of the data at CONTACTOS@ACERTARE.COM as well as the right to file a complaint with a supervisory authority.